What happens after placing my order?
You will receive an order confirmation to your provided email address. Please check your junk mail if you have trouble finding it in your inbox.
All orders will be dispatched from our warehouse within 24hrs.
How do I track my order?
You will receive a shipping confirmation e-mail and tracking number once your products are shipped - Tracking can take between 2 – 4 business days to update so please be patient.
When will I receive my order?
Our current average shipping time is between 4-10 business days.
Where will my package ship from?
Australia
Lost or stolen orders
Avaia Tresses accepts no responsibility for lost or stolen items that have been confirmed as successfully delivered by the courier. The company does not reimburse or replace orders that have been confirmed as delivered by the courier and are reported lost or stolen.
Have more questions?
If you have any questions unanswered, please email us at avaiatresses@gmail.com